Privacy Policy

Last Updated: October 20, 2025

At Upscale Display (operated by Satyamev Infotech Pvt. Ltd.), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Submit support tickets
• Subscribe to our newsletter
• Request product information or brochures
• Communicate with us via email or phone

This information may include:

• Name
• Email address
• Phone number
• Company/Organization name
• Job title
• Postal address
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device information (screen size, device type)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookies through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: Process your inquiries, respond to support tickets, and deliver requested information about our interactive panels
• Communication: Send you updates, product information, marketing materials (with your consent), and respond to your communications
• Improve Our Services: Analyze website usage to improve our products, services, and user experience
• Business Operations: Maintain records, conduct internal research, and fulfill legal and regulatory requirements
• Security: Protect against fraud, unauthorized access, and other security issues
• Marketing: Send promotional materials about our products and services (you can opt-out at any time)

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, such as:

• Web hosting services
• Email service providers
• Analytics providers
• Customer support tools

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or security issues
• Protect the rights and safety of our users or the public

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Regular security audits
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to access, update, or correct your personal information. You can do this by contacting us directly.

6.2 Deletion

You may request deletion of your personal information, subject to certain legal obligations that may require us to retain certain data.

6.3 Opt-Out of Marketing

You can opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly
• Updating your communication preferences

6.4 Cookie Preferences

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6.5 Data Portability

You may request a copy of your personal information in a structured, commonly used format.

7. Third-Party Links

Our website may contain links to third-party websites, including social media platforms (Facebook, Instagram, LinkedIn). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information anonymously. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification (for material changes)

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

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Effective Date: October 20, 2025
Company: Satyamev Infotech Pvt. Ltd.
Brand: Upscale Display
Jurisdiction: India